Case Study: How Isaac helped Waymark find their people

Finding the right people for your expanding business doesn’t have to be a daunting task. Having a recruitment partner who truly understands your business needs and anticipates your ideal candidate can make the process much smoother. Take Waymark Hotels for example, an expanding hospitality group and a longstanding client of Frontline.

The Challenge:

When their account landed on Isaac Gorton’s desk, a senior recruitment consultant for Frontline Hospitality Recruitment Queensland, he made it his mission to familiarise himself with the business and fully understand what they are looking for. To do this he was in constant communication with them over the phone and face to face. Isaac found their biggest challenge was finding skilled candidates who met their specific criteria.

The Solution:

He helped with sourcing excellent local and interstate candidates open to relocate to fill the vacancies in the business. Isaac successfully placed 7 Hotel Managers, 1 Management Couple, 1 Head Chef, 1 Sous Chef, and 3 Chef De Parties. Not only that, but he also provided Waymark with expert insights into the Queensland recruitment market.

Easier to fill roles were expedited, with some candidates starting within two days of the interview. However, more complex management positions took 2-3 months, highlighting Frontline’s commitment to tailoring our approach to each unique role.

Final Thoughts:

Open communication and transparent time expectations contributed to a seamless collaboration between all parties and it transformed Waymark’s perception of recruitment agencies, establishing Frontline as their go-to partner.

Nicole from Waymark Hotels said: “I have had the pleasure of partnering with Frontline Hospitality and I am enthusiastic to share my incredibly positive experience working with Isaac and the team. Isaac always exceeds expectations, I am impressed by the level of professionalism and the quality he delivers. Isaac has represented fantastic and quality candidates, he understands the business needs and is able to find a range of suitable candidates for the positions. Thank you for your ongoing support and dedication, I look forward to our continued partnership and would highly recommend partnering with Frontline and Isaac for your recruitment needs.”

Isaac says he looks forward to continuing the partnership, ensuring excellent outcomes for both Waymark Hotels and Frontline, “One of the differences that I offer is the prioritisation of people. I go above skill matching, delving into cultural alignment and shared values to ensure not just a placement, but a lasting connection.”

Over to you:

With a broad clientele across Australia and New Zealand, we are dedicated to delivering exceptional recruitment solutions.

If you are looking for staff, reach out to our talented team to find your next great fit.