Case Study: The process of filling a specialised Audio Visual Technician role in Melbourne.

Background

Finding the perfect candidate for a specialised role can be difficult, and vice versa, finding the perfect company to work for.

This was especially true for our recent search for an Audio Visual Technician based in Melbourne.

Our client, a leading firm in public facilities management, required a technician with expertise not just in AV systems but also in public announcements (PA) and emergency warning systems (EWS) for public facilities like airports.

Despite the challenge, our expert Construction recruiters, through the power of perseverance, industry knowledge, and a keen understanding of both client and candidate needs found the perfect fit for both parties!

The Challenge

Audio Visual Technicians are not uncommon; however, finding a technician with specific knowledge in PA/EWS systems posed a significant challenge. Our client needed someone who could seamlessly integrate into their team and handle the sophisticated PA/EWS installations and maintenance.

The Recruitment Process:

1. Advertising the Role

We advertised the position across multiple platforms, including our own website. The initial response was encouraging, and within a week, we had sent several candidates to the client. However, despite our best efforts, both the client and our initial candidates were unsuccessful.

2. Identifying the Right Fit

A few weeks after posting the advertisement, a promising candidate applied, Ben. Recognising Ben’s unique skill set in PA/EWS systems, Aaron McNamara contacted him within 24 hours.

During a detailed discussion, it became clear that not only did he possess the required technical expertise, but Ben was also looking for a role that offered job security, good pay, and engaging work in a non-bureaucratic environment – a perfect match for our client.

His CV was sent to the client within 24 hours.

3. Client’s Decision and Offer

From the date Ben applied to his actual start date, the entire process took five and a half weeks.

Within a week, the client expressed interest in interviewing the candidate. Two weeks later, a second interview followed, and reference checks were conducted three days after that.

Ben was successful, the client extended a job offer to him the following week.

4. Testimonial

Ben was delighted to secure a full-time permanent role in a private company that allowed him to utilise his expertise fully and provided the job security and interesting work he sought.

Ben says:

“I can’t speak highly enough of my recent experience with Frontline Recruitment. Aaron called me after identifying that I might be a good fit for one of his clients, and from that moment on he and Silvia were a pleasure to deal with and communication was clear and easy.

From the initial application, through a two-stage interview process right up to the signing of my offer of employment, they were sincere and genuine and gave me the feeling that I was more than a number to them and that they felt genuinely invested in helping me achieve a good outcome.

 I’m really pleased with the new role they’ve helped me find, and I wouldn’t hesitate to recommend their services.

Thank you, Aaron and Silvia, you really made a positive difference in my situation, and I don’t think I would be in this new role if not for your assistance.”

Key Takeaway: Trust Your Recruiter

If you are looking for a role, you must be open about your skills and career aspirations. This transparency allows our expert recruitment consultants to effectively match you with the right roles!

Your recruiter has a detailed knowledge of the client’s operations and required skill set, so trust they are well-positioned to assess not only the technical fit but also the cultural fit for the company.

Looking for a specialised role, or a skilled candidate to join your team? Reach out to your local specialist recruiter today!