9 Top Skills Needed to Succeed as a Hospitality Manager

It takes a special person to juggle the competing demands of hospitality management. Do you have what to takes to succeed in this challenging area? STAYING POWER Stamina is required to cope with long, multi-tasking days and ongoing demands Good managers not only last the distance, but enjoy reaching targets and rising to the challenge…

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How to Identify and Combat Burnout in Hospitality Workers

Hospitality is a notoriously stressful industry with a high burnout rate. On the plus side, it offers employees a high-energy environment with excitement and buzz. On the negative side, long and unsociable hours combined with low pay can deflate even the brightest worker. Here are some ways to spot staff members who might be buckling…

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Interview Etiquette for Employers

There are many ways a job candidate can blot their copybook through rude, sloppy or inappropriate behaviour in an interview. But have you stopped to consider your own interview technique in retail recruitment? Employers and hirers can be so focused on the presentation of their candidates, they forget to assess their own. So, when you…

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The 6 Essential Elements of a Successful Performance Review

Performance reviews or employee appraisals are often fraught with so much anxiety that it’s easy to lose sight of their aim. In essence they’re designed to review your employees’ progress, highlight problem areas and implement strategies to help them improve their skills, efficiency and confidence. If you keep this clear goal in mind, preparation for…

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Recruiting Male Teachers in Primary Schools

Gender equality is somewhat of a trending topic at the moment, yet the education sector is one where the pendulum seems to have swung against the grain. After years of promoting teaching as a positive and fulfilling career option for women, primary schools are predominantly filled with dedicated female teachers, while the number of male…

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