How to Build an Orientation Program for New Hires

If new hires have a positive experience during their first days and weeks at your practice, they are far more likely to understand what is required of them and deliver great work.

Orientation programs, as part of your health recruitment, also help new staff members quickly adjust to a fresh set of work practices and relationships.

Extend a warm welcome

You want your new recruits to feel welcome from day one. Why not make the first day a time to celebrate new beginnings, showing new staff members why you’re a great company or practice to work for?

First days can be a nightmare for nervous beginners, so try to make sure they get a chance to meet everyone from all levels in the company and show them they are valued by ordering in coffee and snacks to get everyone relaxed.

Get an info pack together

Whether you send it out beforehand or give it to new hires on day one, a welcome pack full of interesting information is a good form of induction.

Include some light-hearted items along with the stock essentials of organisational flow charts, Human Resources info, OHS manual and company contacts.

You are aiming to give an overview of the organisation, its people and functions, so add personal profiles of team members and little-known facts about the company to keep it light and paint a good picture of the company culture.

Orientation essentials

There are key things new employees must learn during their introductory days and weeks. These include:

• Policies and procedures. Work safety, company culture and values, team ethics and overall business plan.
• Practical knowhow. How to navigate the building, use telecommunication systems and computers, know when and where to take breaks and leave – and the all-important payday.
• Skills and training. Necessary training in your phone systems, computer networks and work procedures.
• Networking. Integrate into social media networks, group activities, coaching/mentoring programs and social clubs.
• Data collection. Take vital statistics of address, phone number, tax file number, emergency contacts and any special medical or dietary requirements.

Regular follow ups

After guiding them through an action-packed first week, follow up with reviews and assessments at regular intervals.

You need to know how your new hires are travelling at one-month, three-month and six-month marks, so schedule an assessment with their managers to review progress and address any concerns.

Benefits of a structured orientation program

If this seems like a lot of work, remember that an official induction system has clear benefits for your organisation.

• Happy workers. Most new employees hate the ‘sink or swim’ mentality and relish an opportunity to feel part of the team right from the start.
• Productive workers. Smart induction helps new workers hit the ground running, ensuring a smooth transition and earlier efficiency.
• Healthier teams. Orientation helps teams to integrate and avoids unnecessary character clashes.

For further information on implementing a successful orientation program, please contact one of our dedicated consultants.,/u>